What is AllChinaBuy?
AllChinaBuy is a reverse shopping platform specializing in helping international customers purchase products from Chinese e-commerce sites like Taobao, 1688, and Weidian. Acting as a shopping agent, it handles everything from ordering to international shipping, solving language barriers and cross-border payment issues for global buyers.
Is AllChinaBuy Legitimate?
The platform has operated since 2015 with verified business registration in China. While not as large as competitors like Superbuy, it maintains transparent policies and customer service channels. User reports suggest it's a real service, though less known than industry giants.
Security Measures of AllChinaBuy
AllChinaBuy implements standard e-commerce security protocols including SSL encryption for transactions. Payment methods include PayPal and credit cards, offering buyer protection. However, being a smaller agent, it lacks the robust escrow systems of platforms like AliExpress.
Pricing and Hidden Costs
The service charges a 5-10% purchasing fee plus international shipping costs. Users should note potential additional fees for repackaging, product verification, and customs duties which aren't always clearly stated upfront.
Shipping and Delivery Performance
Delivery times vary from 2-6 weeks depending on destination and shipping method. The platform offers multiple carriers including DHL and EMS. Some users report slower processing during peak seasons like Singles' Day.
Customer Service Quality
Support is available via email and live chat with English-speaking staff. Response times average 24-48 hours. The platform maintains a dispute resolution system for problematic orders.
User Reviews and Reputation
Online forums show mixed experiences. Positive reviews highlight successful purchases of hard-to-find items, while complaints typically involve shipping delays or communication gaps during issues.
Alternatives to Consider
Competitors like Superbuy or Bhiner may offer more established services, though sometimes at higher fees. AllChinaBuy remains competitive for specific product categories and budget-conscious shoppers.
Final Verdict: Is It Safe?
AllChinaBuy is generally safe for standard purchases but requires caution with high-value items. We recommend starting with small orders to test the service. While not scam, it operates with fewer safeguards than major international marketplaces.